Rada is offered through the following paid tiers, billed in U.S. dollars and processed by our merchant of record (see Section 4(c)):
- Pro Monthly — $19 per month, billed monthly until cancelled.
- Ultra Monthly — $55 per month, billed monthly until cancelled.
- Pro Annual — $149 per year, billed once per twelve-month term.
- Ultra Lifetime — one-time payment, phased pricing ($550 / $650 / $750 / $1,000 depending on phase), capped at 1,430 lifetime seats total across all phases. Once the cap is reached, no further lifetime seats will be sold under these Terms.
(a) Auto-renewal.
Monthly and annual subscriptions renew automatically at the start of each new term using the payment method on file, unless cancelled at least one (1) calendar day before the renewal date.
(b) Refunds.
Pro Monthly, Ultra Monthly, and Pro Annual purchases may be refunded within fourteen (14) days of the original charge by emailing billing@userada.dev. The Ultra Lifetime tier may be refunded within fourteen (14) days of purchase; after the 14-day window the Ultra Lifetime purchase is final and non-refundable under any circumstances, including any future discontinuation of the Service. Refunds are issued by Creem to the original payment method.
(c) Merchant of Record.
Payments are processed by Creem.io, who acts as the merchant of record for all Rada purchases. Creem is responsible for collecting and remitting applicable VAT, sales tax, and other transactional taxes. Receipts and tax invoices are issued by Creem.
(d) Price changes.
We may change pricing for new subscriptions at any time. Price changes affecting an existing renewing subscription will be communicated by email at least thirty (30) days before they take effect.
(e) Right of withdrawal and its waiver.
If you are a consumer in the European Economic Area or the United Kingdom, you may have a statutory right to withdraw from a contract for digital services within fourteen (14) days without giving a reason. The Service is a digital service that begins immediately upon purchase. By completing checkout you expressly request that we begin providing the Service immediately, and you acknowledge that you thereby lose your statutory right of withdrawal once performance has begun. You confirm this by ticking the acknowledgement box on the Creem checkout page; the purchase cannot be completed without it. This waiver does not affect the voluntary 14-day refund window in Section 4(b), which we offer in addition to, and independently of, any statutory right.